The owner of high-end fashion brands Hobbs, Whistles, and Phase Eight is currently investigating a cyber-security incident that has affected some of its IT systems. According to TFG London, the UK arm of retail conglomerate The Foschini Group, the incident was identified on Sunday and is specifically impacting their Phase Eight, Hobbs, and Whistles brands.
“"We are actively investigating and working with external cyber security specialists," the company stated in a release to BBC News.
Current Operations
Despite the cyber-attack, TFG confirmed that its brands' stores are operating normally, although some website capabilities may be temporarily unavailable. The company has apologized for any disruption and promised to provide additional updates to customers as necessary.
In an email to customers, TFG reassured them that it does not believe their payment information has been compromised.
“"As our investigation continues, we will be working to identify if any sensitive information related to our customers was impacted," the email stated.
The company also mentioned that customers whose personal information may have been affected would be informed directly, adding,
“"We do not believe it is necessary to change your account login information at this time."
